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AI in Convenience
Navigating AI Trends in the Convenience Ecosystem
The Future of AI in Convenience
As digital transformation accelerates the evolution of fuel and convenience retail, Artificial Intelligence (AI) stands above all other technologies for its ongoing business impact. Even though AI is already disrupting the industry, we’re barely scratching the surface of its potential use cases.
Your ability to leverage the benefits of AI could soon determine the level of your business success.
It’s time to dive deeper into AI’s impact across the convenience ecosystem, including:
- The challenges of knowing where and how to deploy AI
- Good first-step use cases that help you achieve fast results
- Best practices for maximizing your ROI
Discover all the ways the convenience industry is embracing AI-based solutions and how your business can benefit.
AI helps minimize human error and automate repetitive tasks, freeing up your staff for strategic customer engagement.
Key Trends in AI
Insights from the Convenience Industry
0%
agree that AI capability is an important feature when evaluating new technology
0%
say adaptability and optimization are essential in AI technology
0%
cite efficiency and productivity as top AI benefits
0%
say fewer than 25% of their systems are AI-enabled
0%
express uncertainty with AI technology
IT, C-Suite, and Marketing
report the highest AI usage
Source: PDI Technologies survey of convenience industry professionals about AI adoption (November 2025)
The latest from the experts at PDI.
AI Trends for 2026
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AI in Convenience Headlines
Read the latest articles on AI technology trends and how AI is impacting the fuel and convenience industry.
AI Agents Transform Fuel and Convenience Retail: Insights from NACS Show 2025
Amazon Web Services, October 22, 2025
Loyalty and AI: Takeaways from PDI Connections Live
NACS, August 28, 2025
3 questions for 3 c-store technology leaders on artificial intelligence
CSP, November 7, 2025
Closing the AI gap in retail media
MobilityPlaza, April 24, 2025
Amazon Web Services, 2025
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