Customer Support

It’s easy to claim great customer service, but at PDI we work hard to earn our people-first reputation. Whenever you need us, we’ll be there. It’s that simple.

people sitting at call center support

Looking to connect with other PDI solution customers? PDI Connections is the online community where you can access helpful resources and discussion topics.

Have a technical question or need support?

Select a solution to get started

PDI Global Support

PDI Connections

support@pditechnologies.com

+1 (254) 410-7600

PDI Consumer Engagement Customer Care

Offers and Insights, Consumer Programs, PayLo Americas

mcs-customercare@pditechnologies.com

+1 (877) 445-9713

PDI CStore Essentials Support

CSE Help Portal

support@pditechnologies.com

PDI Loyalty International (AzpiralPRO)

Azpiral-info@pditechnologies.com 

Phone support: +353 (0) 61 633 355

Fax support: +353 (0) 61 633 334

AzpiralPRO Login

PDI PaySafe Support

PaySafe Customer Portal

mnfsupport@pditechnologies.com

+1 (800) 393-3246

Existing PDI Customer Hardware

Send add-on or replacement hardware requests and questions to 
PDI-direct@pditechnologies.com

Hardware can also be purchased via the 
PDI e-store

PDI Connections

Have a question about any PDI solutions? There’s a good chance someone in our online user community, PDI Connections, has asked and answered it! Find all kinds of helpful resources, including community forums, product documentation, training videos, and more.

PDI Connections is available free to all PDI customers. You can request access here.

Having trouble accessing PDI Connections? Contact support@pditechnologies.com.

PDI support graphic

A Behind the Scenes Look

Want to learn more about PDI Customer Support?

Visit PDI Connections!