Higher Customer Satisfaction: Sewell on the go Case Study

Executive Overview

HQ: Hull, United Kingdom

Industry: Convenience and fuel retail

Size: 13 fuel stations and convenience stores

Solution: PDI Loyalty

Business Challenges

  • Develop a fully integrated Sewell-branded rewards website and app
  • Reward customers effectively
  • Develop deeper customer connections, leading to increased engagement and retention
  • Increase overall sales

Solution Overview – PDI Loyalty

PDI Loyalty is a powerful, flexible solution that provides a 360° view of your customers.

  • Analyze basket-level data for both in-store and online purchases to identify opportunities to
    increase customer frequency and spend.
  • Create personalized, compelling customer offers and promotions.
  • Design and execute marketing campaigns to more effectively engage existing customers and attract new ones.

Learn more about PDI Loyalty

PDI Loyalty works seamlessly across all sites, supporting Sewell’s comprehensive customer database.

Customer Results

  • 8,957 registered customers
  • €16.50 – Average spend per loyalty transaction per year
  • 12 – Average number of visits per loyalty member per year

“PDI got to fully understand our needs as a business and could clearly demonstrate how their platform could meet those needs.”

– Sewell on the go

Download Case Study

Find out how PDI connects convenience-centric businesses with the technology and data needed to excel.