The companies teamed up in 2020 to create an ordering platform within the PDI ecosystem that is now live at several hundred stores and includes integrations with Pricebook, Inventory, Transaction Log, Loyalty, Coupons, and Age and Identity Verification
Miami, Florida, August 23, 2024 —PDI Technologies, a global leader in the convenience retail and petroleum wholesale ecosystem, and Vroom Delivery, a digital commerce platform for the convenience retail industry, today announced the full deployment of a product integration first announced in 2020. The offering now fully integrates Vroom’s online ordering and delivery platform with core PDI solutions such as PDI Enterprise, PDI Loyalty, and other consumer engagement products such as PDI Offer Network and PDI Age and Identity Verification. Multiple retailers are now live with the suite of integrations, including notable retailers such as Wesco, Inc. and Weigel’s Stores, Inc.
“Integrations are designed to expand functionality and improve operations, and Vroom has been committed for several years to help scale its integrations with PDI products,” said Mike Melson, SVP & GM, Payments & Loyalty, at PDI Technologies. “The ability to publish product offerings online to a new audience of consumers helps c-store retailers grow their reach, while consumers benefit from a seamless experience whether they’re purchasing in-store or online.”
The latest offering takes advantage of several integrations essential for enterprise retail chains managing complex menus, high sales volume, and compliance for age-restricted products. Notable integrations include:
- Online Pricebook Maintenance: Any change in prices, taxes, promotions, bottle deposits, rebates, SNAP eligibility, and more are automatically pushed to all online sales channels.
- Automated Menus & Inventories: When an item comes in stock, it is automatically added online even if it’s a new item. If it goes out of stock, it’s removed. This has resulted in menus of ~3,000 items per store with site-specific granularity, leading to huge basket sizes and sub-1% refund rates.
- Online Loyalty Points and Deals: When a customer checks out, they can enter their loyalty card number or phone number and automatically receive the same deals as they would in-store to earn rewards. Retailers can configure omnichannel deals such as free deliveries to fuel customers and vice versa.
- Automated Ring-Ups and Reconciliation: When an order comes in, CSRs pick the order and send it out without any need for manual ring-ups. Orders are automatically sent to the back office, and reconciliation is fully automated from the time of the order to the time the payment hits the retailer’s bank account.
- Online Coupons & Rebates: Customers can receive digital rebates when they purchase certain items using the same offer network as that in-store powered by the PDI Offer Network.
- Online SNAP/EBT: In-store SNAP/EBT customers can use their government benefits online by leveraging Vroom’s USDA-certified platform. Vroom is the only c-store specific e-commerce provider certified by the USDA to accept online EBT payments.
- Age and Identity Verification: Retailers can now leverage the PDI Age and Identity Verification solution for online ordering as they would for their app or in-store. This is an essential compliance piece for retailers selling age-restricted products online and helps ensure responsible retailing practices for those that want to participate in manufacturer trade programs.
Retailers leveraging these integrations have seen meaningful increases in sales. For example, Wesco announced earlier this year that they had passed $3m in annual sales and are growing at over 40% per year.
“The Vroom-PDI product is the most integrated digital commerce offering in the market,” said John Nelson, CEO and Co-Founder of Vroom Delivery. “We’ve been working closely with PDI for the last few years on this complex suite of integrations, and it’s great to see them fully fielded and delivering results in the form of significant online sales for our retail partners.”
Dozens more retailers that are already live on Vroom are in the late stages of full deployment of the integrated product and are expected to debut over the next several weeks and months. For more information, visit www.vroomdelivery.tech and pditechnologies.com.
Vroom is a proud sponsor of PDI Connections Live 2024 in Washington, DC from August 25 to 28, 2024. Visit Vroom at the event expo to learn how your business can benefit from these integrations and more.
About Vroom Delivery
Founded in 2016 and headquartered in Miami, FL, Vroom Delivery is a full-stack e-commerce solution for convenience stores, providing every technical aspect required for chains of convenience stores to operate and manage their own e-commerce and delivery services. For more information, visit www.vroomdelivery.tech/.
About PDI Technologies
With 40 years of industry leadership, PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make informed decisions, and engage faster with their customers. From large-scale ERP and logistics operations to loyalty programs and cybersecurity, we’re simplifying the industry supply chain for whatever comes next. Today, we serve over 200,000 locations worldwide with solutions like the Fuel Rewards® program and GasBuddy®, two popular brands representing more than 30 million users. Visit the PDI Technologies website.
Media Contacts
John Nelson, President
John.nelson@vroomdelivery.com
PDI Technologies
pr@pditechnologies.com