The Value of Loyalty and Personalization in the Convenience and Fuel Retail Industry

A PDI video from PetroForumfocus APAC

The COVID-19 pandemic has accelerated changes in the way consumers shop and how convenience retailers structure the shopping experience. With many of the changes here to stay—including higher consumer expectations for rewards and personalization—the question is no longer about “if loyalty” for this industry, but “how do we do it really well?”

Watch Brian Jefferson, SVP & GM, Retail Sales, provide insights on the value of increasing loyalty and how retailers can keep their stores running at peak performance while providing exceptional, personalized customer experiences.

Watch the Webinar