Customer Support
It’s easy to claim great customer service, but at PDI we work hard to earn our people-first reputation. Whenever you need us, we’ll be there. It’s that simple.
Have a technical question or need support?
Select a solution to get started
PDI Consumer Engagement Customer Care
Offers and Insights, Consumer Programs, PayLo Americas
mcs-customercare@pditechnologies.com
+1 (877) 445-9713
PDI Loyalty International (AzpiralPRO)
Azpiral-info@pditechnologies.com
Phone support: +353 (0) 61 633 355
Fax support: +353 (0) 61 633 334
Existing PDI Customer Hardware
Send add-on or replacement hardware requests and questions to
PDI-direct@pditechnologies.com
Hardware can also be purchased via the
PDI e-store
PDI Connections
Have a question about any of your PDI software solutions? There’s a good chance someone in our online user community, PDI Connections, has asked and answered it! Find all kinds of helpful resources on PDI Connections including community forums, solution documentation, training video libraries, and more. PDI Connections is available to all PDI software users including our Firestream, Factor, DM2, and Pinnacle customers. Having trouble accessing Connections? Contact support@pditechnologies.com
A Behind the Scenes Look
Want to learn more about PDI Customer Support?
Visit PDI Connections!