LEGAL
Data Sub-Processor List
PDI uses certain PDI Group and third party sub-processors to provide PDI products and services to its customers. The list below identifies the sub-processors that are authorized to process personal data on behalf of PDI’s customers for each relevant PDI product or service. By executing your agreement with PDI, you consent to PDI providing access to your data to the following applicable vendors.
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If you have any questions or concerns regarding a modification to the sub-processor list, you may email legalteam@pditechnologies.com with your company’s name, name of the PDI product or service, name of the sub-processor, and a description of your question or concern.
Third Party Sub-Processors
| Sub-processor | Sub-processor Product | PDI Applicable Products |
| AISERA | AISERA | All Enterprise Productivity Products |
| Amazon Web Services (AWS) | Amazon Redshift | C-Store Essentials, PDI Loyalty, PDI Payments |
| Amazon Web Services (AWS) | Amazon RDS | C-Store Essentials, Enterprise, Logistics International and POS, PDI Loyalty, PDI Payments |
| Amazon Web Services (AWS) | AWS Identity and Access Management (IAM) | PDI Loyalty |
| Amazon Web Services (AWS) | AWS PaaS | C-Store Essentials, Enterprise, Intellifuel, Logistics International and POS, PDI Loyalty |
| Amazon Web Services (AWS) | Elastic Cloud Compute (EC2) | C-Store Essentials, Enterprise, Intellifuel, Logistics International and POS, PDI Loyalty, PDI Payments |
| Amazon Web Services (AWS) | Kubernetes | PDI Payments |
| Amazon Web Services (AWS) | Lambda | PDI Payments |
| Amazon Web Services (AWS) | Loadbalancers | PDI Payments |
| Amazon Web Services (AWS) | S3 | C-Store Essentials, Enterprise, Intellifuel, Logistics International and POS, PDI Loyalty, PDI Payments |
| Atlassian | BitBucket | Fuel Pricing |
| Atlassian | Confluence | All Enterprise Productivity Products, PDI Loyalty, PDI Loyalty International, PDI Payments |
| Atlassian | JIRA | Abilis, C-Store Essentials, DM2, Fuel Pricing, PDI Loyalty, PDI Loyalty International, PDI Payments |
| CheckRedi | ACH Collections | PDI Payments |
| Cloud Native Computing Foundation | Prometheus | Enterprise, Logistics International and POS |
| DataDog | DataDog | PDI Loyalty |
| EngageHub | SMS | PDI Loyalty International |
| Epsilon | Epsilon | PDI Loyalty |
| Giact | Email Service Intelligence (ESI) | PDI Payments |
| Giact | gAuthenticate | PDI Payments |
| Giact | gIdentify | PDI Payments |
| Giact | gVerify | PDI Payments |
| GlobalPayments | Online payments (CnP) | Abilis |
| Google LLC | Google Analytics | C-Store Essentials |
| Grafana Labs | Grafana | Enterprise and Logistics International |
| Intercom, Inc. | Intercom | C-Store Essentials |
| LexisNexis | FlexID | PDI Payments, PDI Loyalty |
| Microsoft | SQL Server Cloud VM or Managed Service VM | Abilis, Propane and Commercial Fueling, Logistics, Logistics International and POS |
| Microsoft | Azure DevOps | All Enterprise Productivity Products |
| Microsoft | Azure PaaS | Logistics |
| Microsoft | Azure Storage | Enterprise |
| Microsoft | Microsoft Teams | All PDI Products |
| Microsoft | Office365 | All PDI Products |
| Network Merchants Incorporated (NMI) | NMI Payment API | Propane and Commercial Fueling |
| Okta | Okta | Enterprise, Fuel Pricing, Logistics International and Touchstar |
| Okta | Auth0 | PDI Loyalty |
| OpenText | Tokenization as a Service | PDI Loyalty |
| Payliance | ACH Processing | PDI Payments |
| Rackspace | Hosting | PDI Loyalty, PDI Payments |
| RedHat | Ansible | Logistics International |
| REPAY | Payrazr | Propane and Commercials Fueling |
| Rewards Network | Rewards Network | PDI Loyalty |
| Ring Central, Inc. | Ring Central | All Enterprise Productivity Products, PDI Loyalty, PDI Loyalty International |
| The Rocket Science Group, LLC | Mandrill | PDI Loyalty International |
| Salesforce.com, Inc. | Salesforce | All Enterprise Productivity Products, PDI Loyalty, PDI Loyalty International, PDI Payments |
| Slack Technologies, Inc. | Slack | Propane and Commercial Fueling and C-Store Essentials |
| Smartsheets | Smartsheets | Abilis, Propane and Commercial Fueling, Fuel Pricing, and POS |
| Stripe, Inc. | Stripe | C-Store Essentials |
| TPUSA, Inc. | Support Services | All Enterprise Productivity Products |
| Twilio Inc. | SendGrid | Logistics International |
| ValidiFI | vAccountPlus | PDI Payments |
| ValidiFI | vConnect | PDI Payments |
| ValidiFI | vFraud | PDI Payments |
| ValidiFI | vIdentity | PDI Payments |
| ValidiFI | vOFAC | PDI Payments |
| Vibes | Vibes SMS | PDI Loyalty |
| Vineyardsoft Corporation | Sage | DM2 |
| VISA | Authorize.Net | Propane and Commercial Fueling |
| Vonage | Communication APIs | Fuel Pricing |
| Zendesk, Inc. | Zendesk | C-Store Essentials |
All Enterprise Productivity Products = Abilis, Propane and Commercial Fueling, C-Store Essentials, DM2, Enterprise, Envoy, Factor, Firestream, Fuel Pricing, Intellifuel, Pinnacle, Logistics, Logistics International, POS, Touchstar, WinDMS
PDI Group Sub-Processors
| PDI Group Sub-processor | PDI Entity Location | PDI Applicable Products |
| PDI Technologies, Inc. | USA | All Enterprise Productivity Products |
| Inform Information Systems Limited | UK | All Enterprise Productivity Products |
| HTEC Limited | UK | All Enterprise Productivity Products |
| Orbis Tech Limited | UK | All Enterprise Productivity Products |
| Lomosoft GmbH | Germany | All Enterprise Productivity Products |
| TS EMEA GmbH | Austria | All Enterprise Productivity Products |
| Touchstar APAC Pty Ltd | Austrialia | All Enterprise Productivity Products |
| Touchstar NZ Limited | New Zealand | All Enterprise Productivity Products |
| PDI Software Company Limited | Thailand | All Enterprise Productivity Products |
| PDI Software India LLP | India | All Enterprise Productivity Products |
All Enterprise Productivity Products = Abilis, Propane and Commercial Fueling, C-Store Essentials, DM2, Enterprise, Envoy, Factor, Firestream, Fuel Pricing, Intellifuel, Pinnacle, Logistics, Logistics International, POS, Touchstar, WinDMS
Changelog
December 29, 2025
- Added PDI Loyalty to the following Sub-processor Products: Amazon Webservices (AWS) PaaS, Amazon Webservices (AWS) Amazon Redshift, Amazon Webservices (AWS) S3, Amazon Webservices (AWS) Elastic Cloud Compute, Amazon Webservices (AWS) RDS, Atlassian Jira, Atlassian Confluence, Okta Auth0, Salesforce, Rackspace Hosting, Ring Central
- Added the following Sub-processors: Amazon Webservices (AWS) Identity and Access Management (IAM), DataDog, EngageHub SMS, Epsilon, LexisNexis Age Verification, OpenText Tokenization as a Service, Rewards Network, The Rocket Science Group, LLC Mandrill, Vibes SMS
- Changed the following Sub-processors to “All PDI Products”: Microsoft Teams, Microsoft Office365
September 3, 2025
- Added PDI Payments to the following Sub-processor Products: Amazon Webservices (AWS) RDS; Amazon Webservices (AWS) Amazon Redshift; Amazon Webservices (AWS) S3; Amazon Webservices (AWS) Elastic Cloud Compute (EC2); Atlassian Confluence; Atlassian JIRA; Microsoft Teams; Microsoft Office365; Salesforce.com, Inc. Salesforce
- Added the following Sub-processors: Amazon Webservices (AWS) Kubernetes; Amazon Webservices (AWS) Lambda; Amazon Webservices (AWS) Loadbalancers; CheckRedi ACH Collections; Giact Email Service Intelligence (ESI); Giact gAuthenticate; Giact gIdentify; Giact gVerify; LexisNexis FlexID; Payliance ACH Processing; Rackspace Hosting; ValidiFI vAccountPlus; ValidiFI vConnect; ValidiFI vFraud; ValidiFI vIdentity; ValidiFI vOFA
December 19, 2023
- Add list of sub-processors, products, and locations to tables
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