PDI Experience Designer
Personalized Campaigns, Built In
Segment, personalize, and automate engagement campaigns using real loyalty and purchase data.
Integrates with PDI Loyalty, PDI Pricebook, PDI Engagement Mobile App, PDI Subscriptions, PDI Tobacco Solutions, PDI Order Ahead and Delivery
Available in:
NAMER
Marketing That Knows Your Customers
PDI Experience Designer turns everyday transactions into insight, so you can deliver the right message to the right customer at the right moment, automatically, without manual list-building.
Segment by Real Behavior
Build audiences from actual purchase history, redemption patterns, and loyalty status, not guesswork, for messaging that resonates and converts.
Launch Campaigns in Days, Not Weeks
Pre-built, Professional Services-configured templates and automation get new campaigns live fast, with personalization built in from day one.
Reach Customers on Their Terms
Combine email, two-way SMS, push, and in-app messaging in a single platform to meet every customer on their preferred channel.
Key Features
Behavioral Segmentation
Target members using enriched data, including purchase category, brand, rewards balance, and offer engagement, for precision audiences beyond basic demographics.
Two-Way SMS Marketing
Send targeted outbound SMS campaigns, and let members text keywords like JOIN, HOLIDAY, or REBATES to enroll, request offers, or check rebate status instantly.
Pre-Built Campaign Templates
Launch onboarding, birthday, win-back, and monthly promotion journeys from ready-made omnichannel templates spanning email, SMS, and push.
Pricebook-Powered Targeting
Segment by product brand and category, not individual UPCs, using nightly-synced Pricebook data for accurate, always-current targeting.
Tobacco Compliance Campaigns
Automate Altria Tier 3 and Tier 4 digital trade program communications with turnkey, compliant campaign delivery and automated reporting.
AI Campaign Assistant
Describe a campaign in plain English and let an AI agent handle targeting, channel selection, and draft messaging in one session.
Download the Datasheet
See how PDI Experience Designer turns loyalty data into personalized campaigns that drive repeat visits and revenue.
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