Learn from the Experts: Loyalty Program Best Practices 

Join a panel of industry experts to explore the PDI Loyalty Playbook and new plays to power your loyalty game. We cover best practices and recommendations from some of the most successful loyalty programs in the US. 

You’ll learn about:

  • Defining how to measure rewards program success and KPIs 
  • Developing a “Loyalty Culture” and incentivizing employees 
  • Improving results by focusing on the consumer experience 
  • Leveraging category manager relationships to offset program costs 
  • Understanding the “Power of Plastic” to accelerate acquisition 
  • Forecasting financials and calculating offer ROI 
  • Managing the customer lifecycle and offer strategy 

Enjoy the webinar? Be sure to watch the next video in the Loyalty Playbook webinar series: Offers and Rewards Best Practices. We cover offer strategies and formulas to improve offer forecasting, efficiency, and ROI. Watch now

In part three of the series, we invited our friends at Rovertown to share mobile app strategies and show you how to unlock the full potential of your mobile apps. Watch Mobile App Best Practices now. 

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