PDI Foodservice: Managing Foodservice Operations in C-Stores

What Is PDI Foodservice?

PDI Foodservice gives convenience retailers one system for running a foodservice program, from inventory to staffing to compliance. It tracks ingredients from vendor delivery through to the warmer, ties labor scheduling to food service sales data, and keeps nutritional and allergen information current in the pricebook as ingredients change. Built-in task management, staff training, and optional temperature monitoring round it out, helping stores stay audit-ready and pass inspections with less manual work.

Key Takeaways

  • Tracks foodservice inventory from vendor to warmer for accurate, trustworthy counts
  • Cuts waste through production planning and forecast-driven ordering
  • Syncs labor budgets to foodservice sales data to right-size staffing
  • Automates label printing to reduce manual entry and human error
  • Centralizes recipe and menu management for consistency across stores
  • Pushes updated nutrition and allergen data into the pricebook automatically through a MenuCalc-powered menu sync API, even when supply chain issues force ingredient substitutions
  • Offers customer-facing dietary and allergen filters, kept current with consumer survey and FDA guidance
  • Standardizes daily tasks and delivers just-in-time training through Jolt-powered operations management, with a centralized content library and role-based access
  • Uses optional wireless temperature probes to monitor equipment, alert on out-of-range readings, and auto-log data for audits and inspections

Read the transcript

The foodservice category constitutes a rapidly burgeoning revenue opportunity within convenience retail, but c-store foodservice also introduces a new and challenging cost center. PDI proudly introduces a comprehensive suite of capabilities designed to enhance and optimize foodservice operations for our retail convenience customers.

PDI Retail Site Management facilitates precise and trustworthy inventory management, providing tools to track every component, from vendor to warmer. The RSM foodservice solution further enhances operations by reducing waste by a conservative average of 30% through our production management modules and forecast analytics.

By integrating PDI Market Basket sales data, we now synchronize labor budgets with foodservice sales to further optimize staffing while fully automating label printing to minimize manual effort and human error.

The RSM foodservice solution centrally manages recipes and menus to ensure consistency across retail convenience operations. The included menu sync API, powered by MenuCalc, delivers up-to-date nutritional and allergen information directly into the pricebook to help c-stores stay in compliance with regulatory standards, even when supply chain struggles require substitutions.

The RSM foodservice bundle also provides self-service dietary preference and allergen filters, constantly updated by consumer survey and FDA recommendations that currently influence the dining choices of 80% of food allergic customers and 44% of non-food allergic consumers.

Operation management tools from PDI, powered by Jolt, introduce a digital approach to daily task standardization, ensuring the most important duties get done right every time. A centralized content library offers just-in-time training, reducing training time and employee turnover. Role-based access ensures employees receive necessary information promptly, whether it pertains to food preparation procedures, health protocols, or store operation alerts.

The PDI foodservice solution offers further automation through optional wireless temperature probes that continuously monitor equipment to ensure food safety. Immediate alerts trigger if readings fall out of target range, safeguarding inventory and allowing for timely maintenance, with all readings automatically logged to support audits and compliance checks, enabling c-stores to pass inspections with supreme confidence.

The RSM foodservice solution delivers convenience, control, and consistency for operators looking to maximize the revenue potential in this new and exciting growth area for retail convenience. By automating key workflows and simplifying oversight, PDI’s foodservice solution allows teams to focus on providing excellent customer experience and driving brand consistency.